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Professional Experience:

• Managed and maintained the store's IT infrastructure, including hardware, software, and network systems.
• Implemented and configured POS (Point of Sale) systems to streamline transactions and enhance customer experience.
• Monitored system performance and conducted routine maintenance to ensure optimal functionality.
• Provided technical support to staff for hardware and software issues, troubleshooting problems efficiently to minimize downtime.
• Implemented security protocols to safeguard sensitive data and prevent unauthorized access.
• Conducted regular backups of critical data to mitigate the risk of data loss.
• Collaborated with vendors and IT support services to resolve complex technical issues and implement system upgrades.
• Trained staff on new technologies and software applications to enhance productivity and efficiency.

Education:

• Moldova State University
  • Computer Science, September 2021-2022

Skills:

• Excel
• Office 365
• JavaScript
• HTML
• CSS
• Communication
• Teamwork
• Adaptability
• Time management
• Leadership
• Critical thinking
• Creativity.