Sales Representative

Position: Sales Representative
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements and skills
Previous experience in a customer support role would be an advantage
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

Company Offer:

Motivating and stable salary (starting with 650 USD);
Full job training;
Modern working environment;
Integration into a dynamic international organization.
Company bonuses
Available shifts: 16:00 – 01:00

Address:
str. Mihai Viteazul, 4

Salary:
12 000 – 20 000 MDL E-mail: office@routeonedispatch.com