Customer Service Manager | Bălți, MD

To strengthen our team in Balti, Republic of Moldova, we are looking for a Customer Service Manager:
CANDIDATE’S PROFILE

Experience in logistics domain in Automotive industry
Experience on management position
English Language (German Language is an advantage)
Good MS Office Knowledge
Communication and relationship skills, responsibility, initiative, and dynamism

RESPONSIBILITIES

Is responsible for customer’s demands continuous follow up on item level in short, mid and long – term perspective (performs EDI errors processing): to negotiate with customer delivery dates, where it is a case; to be the main contact person between production plant and customer material disposition
In case of customer demand fluctuation is responsible: to get in contact with customer material disposition in order to clarify a root cause of demand fluctuation
Inform plant production planning and procurement about fluctuation
In case of significant positive/ negative deviation there is a negative impact on plant revenue due to volumes decrease / are needed extra resources in order to cover additional customer demands inform Key Account Manager
Inform customer after alignment with plant operational team and Key Account Manager

COMPANY OFFERS

Developing a career in a successful company
Motivating salary according to the position requirements, professional experience and qualification
Attractive training opportunities
Working conditions at European standards
Meal allowance

HOW TO APPLY
Send Your CV, specifying the position for which you are applying, to the e-mail adress: Moldova.HR@gg-group.com, or, apply directly at the headquarters of the ICS “GG Cables &; Wires EE” SRL, on Aerodromului 1 / Industriala 4 Street, mun. Balti.
For employment questions contact us at: 0601 00 928; 0790 00 969; 0231 89 300.
All hiring decisions at GG are made by evaluating professional qualification & work experience in accordance with the open position requirements.
By submitting your CV,you agree with the processing of personal data in accordance with applicable national law, more details can be found by accessing the link: https://www.gg-group.com/de/service/date-caracter-personal-candidati/
E-mail: Moldova.HR@gg-group.com
Telefon: 060100928, 0790 00 969; 0231 89 300