Claims handler (transaction based cashback)
Sniptech
№13054091, 6 сентября 2023
Город:
Кишинев
Образование:
Любое
Опыт работы:
От 1 года
Зарплата:
Не указана
График:
Гибкий график
Место работы:
Удалённо
About the job:
This freelance position involves the opportunity to support our fast-growing company. The role of claims handler will be to efficiently and effectively administer incoming cashback and reward claims from the userbase of one of our clients, the pan-European money app, Woolsocks.
What do we do:
Sniptech is a growing Fintech based in Amsterdam. In addition to developing cutting-edge API solutions for the European market, we also provide best-in-class support and operations to a collection of exciting start and scale-up companies.
What will you be doing?
Process incoming claims from users across Europe, from card-linked cashback to affiliate cashback, receipt based cashback and online gift card rewards;
Identify issues and problems, serving as a first point of escalation to IT and Operational teams;
Proactively supporting Sniptech and its clients by providing feedback on how to improve products and services;
Working meet our SLAs and striving to provide a first-class client interaction model from first response to resolution.
What we are looking for?
A registered freelancer;
Working proficiency in English (proficiency in Dutch, German, French, Italian or Spanish is advantageous);
Energetic team player;
A proactive, hardworking individual who is looking for the flexibility of a remote role;
Client-focused and understanding of customer needs
What we offer?
The possibility of earning a discretionary, performance-based bonus;
The flexibility to work fully remotely from within Europe;
The chance to work for an international team and a growing company where you can develop your skills and network.
Apply for the job
Do you want to work for our team as Freelance Claims Handler - Transaction Based Cashback? Then we'd love to hear about you!
This freelance position involves the opportunity to support our fast-growing company. The role of claims handler will be to efficiently and effectively administer incoming cashback and reward claims from the userbase of one of our clients, the pan-European money app, Woolsocks.
What do we do:
Sniptech is a growing Fintech based in Amsterdam. In addition to developing cutting-edge API solutions for the European market, we also provide best-in-class support and operations to a collection of exciting start and scale-up companies.
What will you be doing?
Process incoming claims from users across Europe, from card-linked cashback to affiliate cashback, receipt based cashback and online gift card rewards;
Identify issues and problems, serving as a first point of escalation to IT and Operational teams;
Proactively supporting Sniptech and its clients by providing feedback on how to improve products and services;
Working meet our SLAs and striving to provide a first-class client interaction model from first response to resolution.
What we are looking for?
A registered freelancer;
Working proficiency in English (proficiency in Dutch, German, French, Italian or Spanish is advantageous);
Energetic team player;
A proactive, hardworking individual who is looking for the flexibility of a remote role;
Client-focused and understanding of customer needs
What we offer?
The possibility of earning a discretionary, performance-based bonus;
The flexibility to work fully remotely from within Europe;
The chance to work for an international team and a growing company where you can develop your skills and network.
Apply for the job
Do you want to work for our team as Freelance Claims Handler - Transaction Based Cashback? Then we'd love to hear about you!
Телефон:
Контактное лицо:
Daniel McCarthy
E-mail:
Сайт:
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